Help
How to use the charger map, what the labels mean, how to report that a charger is not working, the app and privacy.
Translated from Serbian. Where the exact wording matters, the Serbian original applies.
Frequently asked questions
How the map works: colours, filters and search
The colour of a dot shows the type of charger, the filters above the list narrow the choice, and search looks by city, address or network. Tapping a dot or a row in the list opens the charger card.
What “Confirmed” means — and what it does not
Confirmed means that the charger exists. It does not mean that it is working right now.
Charger not working: who to contact
BlokVolt does not operate chargers. For a fault or payment, contact the network; for wrong information on the map — BlokVolt; in case of danger, call 193 or 112.
Where prices come from and why they differ
Prices come from the networks' apps and from receipts, with a date. Networks bill by the minute, so the price per kWh depends on the power at which your car charges.
Android (APK): installation and verification
Download the APK from the App page, allow installation from the browser and tap “Install”. Before installing, you can compare the file's SHA-256 with the value on the site.
Contact: when to expect a reply
Write to [email protected] or use the corrections form; companies use the page for companies. An error is fixed within a few days, and a request about personal data is answered within 30 days at the latest.
Map and data
How to read the map, where the data comes from and what the labels mean.
How the map works: colours, filters and search
What “Confirmed” means — and what it does not
Where the data comes from and how fresh it is
Connectors: Type 2, CCS2 and CHAdeMO
Where prices come from and why they differ
Cost calculator: what it assumes
Reports, ratings and photos
How to report a charger's status and what gets published.
How to report whether a charger works
Charger not working: who to contact
Ratings and comments: the rules
Charger photos: what to photograph
Add a missing charger
Removing a comment or photo
App and privacy
Android, iPhone and computer, updates and your data.
Android (APK): installation and verification
iPhone, iPad and computer
Updates and installation problems
Privacy: location and cookies
Companies, corrections and contact
Corrections, company and network details, who is behind the site.
For companies: correcting details in the register
Contact: when to expect a reply
Who is behind BlokVolt
No questions with those words. Write to [email protected] or see the guides.
No answer to your question?
Send errors on the site or the map through the corrections form. For a charger fault or payment, contact the network that runs the charger — the contacts are on the network pages. For everything else, write to [email protected].